Adrenaline Privacy Policy

1. Introduction

Adrenaline Inc ("Adrenaline") respects your privacy, and has written this Privacy Policy to govern the relationship between you, us, and the use of your data. This privacy policy describes how Adrenaline collects and uses the personal information you provide on our web site: https://www.adrenaline.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

If you have questions or complaints regarding our privacy policy or practices, please contact us. .

2. Your Personal Information

The personal information we collect and store will depend on what products and services you request from us. This includes (but is not limited to) information provided when requesting an adventure booking, gift voucher, gear and/or membership and when using out chat widget. Our sites registration form requests users' [which includes third party personal information where applicable collected as described below] to give us contact and profile information such as name, email address, phone number, mailing address, medical conditions and dietary requirements. We also collect Billing Information such as credit card number. Some of the requested information is required in order to receive the Adrenaline product or service; other information is optional. The third party personal information will only be used for the sole purpose to facilitate the one-time completion of the transaction that is the primary purpose for which the information was collected. Adrenaline does not store this information after completing this one-time transaction.

3. Account Security

Never share your password with anyone. Adrenaline will never send an e-mail requesting that you provide us with your account login information. If you receive such an e-mail, immediately discard it. Do not click on any of the links in it, as it is not from us.

If you believe that your account has been compromised, please report it to us immediately and provide us with as much detail as possible.

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, please contact us

4. Tracking Technologies

Adrenaline and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do link this automatically collected data to other information we collect about you.

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

5. Links to Other Websites

Adrenaline may deal with third party websites which may link to your account information on our server, or vice versa. Examples of these may include Facebook applications which permit linking to our website. We are not affiliated with these third party websites such as Facebook and do not endorse or take responsibility for any of the content or actions of the third party. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit. You agree to hold harmless Adrenaline for any damages arising from your use of third party websites.

6. Testimonials

We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us.

7. Data Storage

Where we store your personal information depends on what products and services you have requested from Adrenaline. Data is stored in our CRM for the use of processing transactions, providing order confirmations and dispatching products. Information provided in customer feedback forms is also stored on this system. We also maintain an email database for subscribers to our monthly e-newsletters. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us.

8. Right to Disclose

We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

In certain situations, Adrenaline may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We may disclose your personal information if we believe it is reasonable to do so in order to protect you, to comply with a subpoena, bankruptcy proceedings or similar legal process, assist law enforcement in a bona fide investigation into allegations of illegal activity, or protect the rights, property, or personal safety of ourselves, our employees, you, or to any other third party with your prior consent to do so. If Adrenaline is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Additionally, we will disclose your information to the extent that it is reasonably necessary in order to facilitate your purchase of an adventure booking, gift voucher, gear and/or membership.

9. User Access and Choice

Upon request Adrenaline will provide you with information about whether we hold any of your personal information.

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, or deactivate it by making the change on our member information page or by emailing our Customer Support or by contacting us by postal mail at the contact information listed below. We will respond to your request within a reasonable timeframe.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Social Media Widgets

Our Web site includes Social Media Features, such as the Facebook Like, Twitter, Youtube and Google+ button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

11. Children’s Online Privacy Protection Act

If you become aware of any person who holds an account with Adrenaline who is under thirteen years of age, please report them to us immediately. We have a policy of refusing and deleting data from anybody less than thirteen years of age.

12. California Online Privacy Protection Act

We do not disclose your personal information unless it is for a purpose described in this Privacy Policy or you have otherwise specifically opted in to do so. If you have any questions about how we collect, use, or disclose your information, please contact us.

13. Amendments

We may amend our Privacy Policy at any time. Every time you visit our website, you should review our Privacy Policy prior to use. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

14. Compliance with Third-Party Platforms

To ensure compliance with third-party platform policies, including Facebook, Adrenaline maintains a valid and accessible Privacy Policy URL. This Privacy Policy is available at https://www.adrenaline.com/privacy-policy, and it outlines how we handle your personal information. The presence of a valid Privacy Policy URL is a requirement for applications and websites that integrate with these platforms, ensuring transparency and adherence to their privacy guidelines.

14. Contact Us

Adrenaline, Inc.
111 W. Jackson Blvd #1700
Chicago IL 60604

1 888 992 3736