We're sorry to hear your journey didn't go as expected and you weren't able to reschedule. We have options to help!
Use this form to request a credit or refund from Adrenaline. Please keep in mind you are not automatically eligible for a voucher or refund by filling out this Form. With this Applications are processed in line with accepted Terms, Conditions & Acknowledgement of Risk completed at the time of the booking.
How do applications work?
1. Submit your request
2. Allow up to 2 business days to process the application.
3. We will follow up by e-mail or call-in case we need more information.
4. Receive your preferred option up to seven days following approval.
If you need assistance or clarification, please e-mail us. Adrenaline is available 7 days a week. Please allow up to 24 hours for a response.
Thank you for allowing us to book your adventure, we can't wait for the next one!